We want you to love our books! There is a 30-day money back guarantee on all digital products. Please contact us at contact@support.shop.torimitchellbooks.com to discuss any concerns. 

If there is a print error or visible quality issue in a printed product, we'll replace or refund it. For any quality issues, be sure to provide clear photos of the products on a flat, well-lit surface and include this in your email to us at contact@support.shop.torimitchellbooks.com. This quick and simple step will help us provide a speedy resolution.

Except for items damaged in shipping and printing errors, we do not accept general returns. 

Please read below for more details:

Cancellations

Product Orders Cancellation Policy

If you wish to cancel or amend your order, please use the link provided in your confirmation email. You can edit digital orders before they are downloaded. 

Once a print order has gone to production, you may be eligible for a replacement/resolution, depending on the situation. After you’ve received your order, you have 30 days to address any quality issues. 

Donations and Tips Cancellation Policy

Please note that donations and tips are non-cancellable and non-refundable. Once you have completed your checkout for donations or tips, we cannot cancel or refund it. 

Refunds Policies

Product Orders Refund Policy

We cannot issue refunds, returns, or exchanges for print orders except for printing errors or shipping issues. Orders are non-refundable unless they meet these requirements and you provide support with a photograph demonstrating the quality issue. 

PayPal: Any refunds processed will show back up in your PayPal account balance within 24 business hours.

Credit Card: Any refunds processed via your credit/debit card will show back up in your bank account within 7 to 10 business days, depending on your bank.

Accepted Payment Methods

We accept payments via credit/debit cards, PayPal, Google Pay, Apple Pay, and depending on your location, we also accept Klarna/AfterPay and local payment methods. 

International Print Orders

International orders may be subject to import taxes, duties, and other customs charges. The charges vary by country, and at this time, we are unable to calculate them in advance. For more information regarding your country’s customs policies, please contact your local customs office. If such a fee indeed gets imposed on your package, you are responsible for its payment.

Merchant of record

Orders are handled by our Merchant of Record and merchandising partner, Fourthwall.com, who handle order-related inquiries and returns. Privacy Policy Terms of Service.